Welcome to DP consultancy


Quality Management

DP Consultancy Services offers a quality management service to support you in the provision of a consistent standard of quality product or service – to improve your overall business governance. We will work with you and your team to assess where your organisation is at in terms of quality management and what needs to be done to achieve a quality management system (QMS) that is compliant with the ISO9001:2008. Contact us today for a free preliminary consultation to identify your business needs.

Customer focus

Organisations depend on their customers and therefore should understand current and future customer needs, should meet customers’ requirements and strive to exceed expectations. Our services will support you to develop a system to meet your customer expectations Whether you need a QMS or need to be ISO-certified, we can assist you to achieve success. We will work with you to help your business achieve its quality management goals If you have recently reviewed your procedures and you’ve identified you need a QMS, but don’t know where to start. Or you are taking steps towards implementing a QMS that is compliant with the ISO9001:2008 standard, then call us today. Our Quality Consultant has experience on both sides of the quality auditing fence – conducting internal and external audits, in addition to being an auditee. Our Consultants knowledge is underpinned by a Diploma in Quality Auditing. We can take the stress out of your internal auditing program, or preparing your business for an external audit.

Quality AuditING

Understanding an Internal Audit?

Internal audits are the processes involved in helping organisations achieve their golas and objectives. It is evaluating and improving the effectiveness of your management system.

An internal audit can assist your management team with control measures and continual Improvement strategies for your organisation.

To conduct an internal audit, internal auditors work with your management team to systematically review the systems, operations and procedures. These reviews (audits) are aimed at identifying how well identified risks are managed including whether the right processes are in place and whether agreed procedures are being followed. Audits can also identify areas where efficiencies or innovations might be made. Internal audits are organised under an ongoing schedule of review and is completed within the timeframes that are based on the strategic needs of the organisation.

In the course of an internal audit, internal auditors work across all areas of an organisation. In addition to the mandatory requirement of ISO or Australian standards internal audits will also cover how the organisation is performing in relation to customers, suppliers, employees health and safety, impact on the environment, control the risks to the organisation; as well as more intangible aspects such as organisational culture and ethics. In fact, any system that has an impact on the effective operation of an organisation may be included in internal audit's scope.

Internal audit reports are presented to the CEO and the senior management team as they provide an independent viewpoint on the extent to which an organisation is poised for success and advice on areas for improvement.

Internal audits can assist in all sectors (public, private and not-for-profit) and will assist in identify how well procedures have been implemented within the organisation and adherence to the procedures.

DP Consulting can assist your organisation with conducting an internal audit to Identify any gaps in your management systems and identify any opportunities for improvement.

The Difference Between an Internal and External Audit?

Internal audits as the name reflects is conducted internally the internal audits results are handed to the senior management team for follow up and to focus on continual Improvement. The internal audit has a wide reaching brief which considers anything which might be important to an organisation's success

Internal audits are often confused with external audit (3rd party audits), however, there are significant differences between the two. External auditors focus on the conformance of systems within an organisation in relation to a specific standard like:

  • ISO 9001 – Quality Management System
    DP Consultancy can support your business with both an internal or an external audit to support your Quality Management System.


If you are seeking a service provider that can assist you to audit your requirments to meet the following;

  • ISO - Accreditation and QMS
  • Accreditation Standards
  • Community Standards
  • Disability Service Standards
  • Internal audit schedule

Dont delay, contact us today!